We explain how to do this below: How to convert H.264 AVI for Premiere editing? Since we can’t use H.264 AVI files in Premiere as source video files and have them look good at all, why not try to convert these AVI to a Premiere Pro most compatible format e.g. Is there anything I can do to SOLVE the issue? Any help you could offer would be greatly appreciated.” It says codecs are installed and yet it won’t import into Premiere. The AVI file is coming up as H.264/MPEG-4 AVC. I can see and play the AVI files on my computer but when I try to import them to Premiere it says there’s a file issue and won’t import. “Just installed the latest Premiere Pro CC (PC version) on a new machine. Can anyone help me figure out why they did not import as they are a supported file type. The video does play just fine in Windows Media Player. avi clip to work in PPro CC 2017, it shows up as an audio with no video. “I have a simple camera and it records videos in H.264 codec using AVI wrapper. Although AVI is listed as a Premiere supported file type, incompatibility issues still exist if it is encoded with H.264 codec. The AVI video coming with the H.264/MPEG-4 AVC belongs to the second one. The two problems may happen due to different reasons – you don’t install proper codecs or your source media contains codecs that are not compatible with your editing program. There are two typical issues from the Premiere users: playback is jerky or unsupported file format/codec. We explain how to fix the problem in this article. Can’t get Premiere Pro to accept AVI video files? If your AVI media includes H.264 codec, you will be involved in this issue.